Rental Policy
Rental Policy
To confirm and guarantee an order, we require a payment of $100 non-refundable save the date, and at least 50% of the total rental cost. Until a deposit is paid, the order is not considered guaranteed. This means that we will not hold the rental items for your use, and will not arrange for any special request items (such as specialty linens or backdrops). The remaining balance is due prior to the rental order being deliv​ered, or being picked up by the customer. We cannot accept personal checks for the final payment. If paying by cash, a valid driver’s license or state-issued ID card must be presented, and a copy kept on file.
If your order is cancelled within 30 days of the event date, you will be reimbursed 50% of your deposit (if your order has been paid in full, 25% will be reimbursed) excluding any special order items. All monies paid towards events that are cancelled less than five business days prior to the event date may be considered forfeited, and may not be reimbursed.
A 8% non-refundable damage waiver is charged on all rental items. This damage waiver covers rental items that are damaged through normal use. All broken and damaged items, must be returned to Kashay's Fab Events and Designs, for the damage waiver to apply. The damage waiver does not cover loss or negligence.
REPLACEMENT COST
The replacement cost of all missing items will be charged to the contracted customer. Kashay's Fab Events and Designs reserves the right to charge these costs to the credit card on file for the event payments. If the missing items are returned to Kashay's Fab Events and Designs within 30 days, the cost will be reimbursed.
Give us a call today and make your event successful 201-961-2275.ing the paragraph short and breaking off the text-only areas of your page to keep your website interesting to visitors.